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Hudson鈥檚 Bay opens shop in the Netherlands

The retailer steps outside Canada with its flagship brand in Amsterdam
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Jerry Storch, chief executive officer of the Hudson鈥檚 Bay Co., addresses the company鈥檚 shareholders during its annual general in Toronto on June 3, 2016. THE CANADIAN PRESS/Christopher Katsarov.,

Hudson鈥檚 Bay Co. chief executive Jerry Storch says bringing the iconic department store brand to the Netherlands wasn鈥檛 his original plan, but feedback from local shoppers suggested the country could use more Canadiana 鈥 and a few of those Bay blankets.

When the retailer opens its doors on Tuesday in Amsterdam it marks the first time in its history that Hudson鈥檚 Bay stepped outside Canada鈥檚 borders with its flagship name. Nine more locations will canvass the region before the end of the month, with five more set to open next year.

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It鈥檚 an aggressive push into new territory, Storch acknowledges, but the opportunity to pick up attractive local space from bankrupt Dutch chain V&D was too good to ignore.

鈥淭here was a big gap in the Dutch market between a very high-end luxury player and the discount chains,鈥 he said.

鈥淲e looked at all the markets in the country.鈥

Putting up signs in the Netherlands for a 347-year old Canadian business that started as a fur trading company wasn鈥檛 quite as obvious at first, he said.

Originally executives felt it made sense to simply migrate Inno, a Belgium chain they acquired two years ago, across the border assuming that consumers shared some familiarity with the brand.

However, they quickly learned that not everyone in the Netherlands favoured the idea of a neighbouring country setting up shop on its home turf.

鈥淭he Dutch people kept telling us, 鈥榃e don鈥檛 want the Inno brand,鈥欌 Storch said.

鈥淲e couldn鈥檛 believe it. Even the guys at the hotel restaurant would tell us, 鈥楴o, bring Hudson鈥檚 Bay here.鈥欌

So HBC, which owns a number of other banners including Saks and Lord & Taylor, chose to make Hudson鈥檚 Bay its top priority in the region. Another two discount stores under the Saks Off 5th name will open before the end of the year.

Storch is confident that a dose of Canadian spirit to the Netherlands will be greeted with open arms.

The two countries have a number of historic connections, most notably near the end of the Second World War as the Canadian Armed Forces liberated the Dutch people.

Ottawa also sheltered the country鈥檚 Princess Juliana during the Nazi occupation, which later inspired the Netherlands to gift thousands of tulips to the nation鈥檚 capital. The tradition continues each year with the Canadian Tulip Festival.

Storch said department stores that were cherry picked from the 60 closed V&D locations will open fully renovated and stocked with items familiar to Canadians, like the famous wool blanket. More than 100 Dutch brands and a variety of national and global labels will also fill the shelves.

But Storch said the retailer won鈥檛 spend much time reflecting on the history of the Hudson鈥檚 Bay brand in Canada.

鈥淲e鈥檙e focused on how exciting and forward looking the brand is,鈥 he said.

David Friend, The Canadian Press





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