Ticketmaster says for Taylor Swift鈥檚 upcoming stadium tour because it doesn鈥檛 have enough tickets.
The decision came two days after a presale event caused the site to crash and . The ticketing company two million tickets to The Eras tour next year were sold during presales on Tuesday, the most tickets ever sold on the platform in a single day.
Ticketmaster cited 鈥渆xtraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand鈥 as a reason for calling off Friday鈥檚 sale.
Questions remain about how remaining tickets 鈥 and how many 鈥 would be sold. But Ticketmaster said about 1.5 million fans who had gone through an early verification process 鈥 called Verified Fan 鈥 were invited to purchase tickets and the remaining 2 million were placed on a waiting list.
A company representative said Ticketmaster is not involved in ticket resales for Swift鈥檚 shows.
It鈥檚 been a record year for Swift after releasing
The 52-date Eras Tour kicks off March 17 in Glendale, Arizona, and wraps up with five shows in Los Angeles ending Aug. 9. International dates will be announced as well. It鈥檚 Swift鈥檚 first tour since 2018.
But fans and families around the country to try to race to the checkout cart.
Ticketmaster said that the site was overwhelmed both by real people and bot attacks resulting in unprecedented traffic on their site. The statement said about 15 percent of interactions with the site had problems, including errors that caused people to lose tickets after they had waited in an online queue.
鈥淲hile it鈥檚 impossible for everyone to get tickets to these shows, we know we can do more to improve the experience and that鈥檚 what we鈥檙e focused on,鈥 the company statement said.
鈥擪ristin M. Hall, The Associated Press