RCMP has announced that emergency 9-1-1 lines across northern British Columbia were disrupted over the weekend, prompting concerns and swift action.

On the morning of Aug. 12, just before 11:20 a.m., North District RCMP released a statement warning residents that the North District Operations Communications Centre (ND OCC) was 鈥渆xperiencing intermittent issues with all 9-1-1 lines coming to ND OCC.鈥� A few hours later, at 2:30 p.m., the lines were reported to have been 鈥渞estored and are working properly.鈥�

Residents were urged to call their local RCMP detachment, as non-emergency lines remained operational. 鈥淎ll calls will be answered,鈥� assured North District RCMP Cpl. Madonna Saunderson. 鈥淲e are working on resolving the issue.鈥�

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In a statement to The Terrace Standard, Saunderson indicated that few details were available as Shared Services Canada, a federal government agency separate of the RCMP, manages the lines. 鈥淭he 9-1-1 system is currently stable,鈥� she noted.

The disruption鈥檚 impact was significant, affecting B.C. RCMP detachments from 100 Mile House north to the Yukon border and all detachments from the west to the Alberta border.

The event comes as a significant communication breakdown across parts of the Northwest Territories last weekend coincided with evacuation efforts due to wildfires that have since forced thousands to leave the territory. Damage to fibre and electrical lines in the area was reported.

When asked about a possible connection between the two incidents, Saunderson stated that RCMP is still awaiting more information. 鈥淲hile we are still waiting on the final review, we are not aware of the wildfires [in the Northwest Territories] impacting what happened to cause issues with lines,鈥� Saunderson said.

With files from The Canadian Press

Viktor Elias joined the Terrace Standard in April 2023.

Tips or story ideas? (250) 638-7283 ext. 5411 or viktor.elias@terracestandard.com.

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